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5th grader: “The world looks so much brighter”

When a little kid says, “The world looks so much brighter,” that sticks with you. Meet 10-year-old Aiden. The 5th grader, from Norton, is a wicked smart kid, a really good friend, and a stud athlete. He loves soccer, lacrosse, and basketball.

 A few years ago, when Aiden was in 2nd grade, he had an eye exam at school. The nurse suggested he visit an eye doctor. Aiden’s mom and dad were already patients at BayState Eye Center - so they brought their son to us for his first visit. When Dr. Lambert asked Aiden to read the letters on the wall, he couldn’t. It didn’t take long to figure out Aiden had myopia. He was nearsighted. 

Dr. Lambert fitted him for his first pair of glasses. When Aiden put them on for the first time, he said something his mom, Julie, will never forget. “The world looks so much brighter,” he said. It was a pretty powerful moment for Aiden and his mother. Aiden wore glasses for about a year - until the end of 3rd grade.

Here’s the thing…Myopia can worsen each year, well into a person’s 20’s. But Dr. Lambert was on a mission to make sure that didn’t happen to Aiden. So, she fit him for contacts. But they weren’t normal, soft contact lens. They were hard contacts, specially designed to stop the effects of myopia. In fact, they’re made of plastic! Aiden wears them overnight. When he wakes up in the morning, he takes them out and has perfect vision for the rest of the day. It’s like magic! In fact, Aiden’s mother says her son hasn’t experienced a vision change since his initial diagnosis, more than a year ago. And over the course of that year, he has developed a great friendship with Dr. Lambert. Aiden’s mom told us, “She was very tuned into making sure she was talking directly to him and creating that connection. That was established on his very first visit. He trusts her and that’s a huge part of it. He has taken her guidance from the very beginning. When things got frustrating, she was there for him.” The frustration has disappeared. Now Aiden can hang out with friends, ride his bike, and be a great big brother to eight-year-old Christopher… with perfect vision during the day.

 

Like most 10-year-olds, Aiden enjoys video games. He also loves animals. In fact, he’s thinking about becoming a veterinarian when he grows up. Aiden’s mother couldn’t be happier with the results Dr. Lambert delivered. That why she says this about BayState Eye Center, “We love it! It’s really wonderful and everyone we’ve met there is a real pleasure. I can’t imagine us going anywhere else.”

Dr. Lambert specializes in yopia control. In fact, she produced similar results for Dr. Lynch’s nephew, Eli.

 You can read Eli’s story right here

 We hope you enjoyed another success story from one of our youngest patients! Thank you to Aiden’s mother, Julie, for sharing her son’s story. If you have a story you’d like to share with us - let us know! We’d love to share it with the BayState Eye Center family.

From all of us at BayState Eye Center,

Thank you.

What Happens In Vegas DOESN'T Stay In Vegas

They say what happens in Vegas stays in Vegas, but not this time. We sent two of our awesome employees to the City of Sin less than two weeks ago. Their mission? To learn a whole lot, share their new knowledge with our BayState Eye Center team, and ultimately make your experience with us even better. Andrew and Jenna represented us at the 2019 Vision Expo. It was their first time attending an expo - and it was their first time visiting Vegas. Here they are

So, what did they learn? Andrew is our optical manager. He attended ten classes focused on inventory, mentoring, optical trends, and business knowledge. Andrew admits there’s a science to selecting the perfect pair of glasses for our patients - right down to every edge and every corner. “We need to carry the right frames and inventory for our patients. In the end, it’ll make their experience even better.”  Jenna took one course that focused, specifically, on the shapes of people’s faces… and how to select the perfect pair of glasses that will look the best and feel the most comfortable on our patients. She also took several courses that focused on her upcoming National Contact Lens test. Once she passes the exam in November, she’ll be one step closer to being a licensed optician! 

As far as the expo hall itself, Andrew and Jenna said it was amazing! They met with companies we currently partner with, as well as new potential partners

Their schedules were jam-packed, but Andrew and Jenna did have a little down time. And in that down time, you better believe Andrew recommended hitting the race track… go-kart style! Andrew is our race car champion. We shared his story a few months ago. If you haven’t checked it out yet, here’s the link to read it right now: Our new employee is a race car champion (not kidding)

We love investing in our team. We realize each takeaway translates to better serving the thousands of patients we help see better… in Mansfield, Plymouth, and across the world.

How A Pair Of Glasses Made A Man Cry

As you may know by now, BayState Eye Center is on a mission to help people see better, not only in southeastern Massachusetts, but across the world. Last month, one of our employees traveled to Antigua, as part of our mission. Tori Rush boarded a flight in Boston on the morning of August 22nd. Eight hours and one layover later, she landed in Antigua. Then it was time to help.

 

 

 

Tori, and a team of good-hearted people, handed out 2,300 pairs of sunglasses…

 

1,800 pairs of reading glasses…

 

And 300 pairs of custom glasses.

But of the thousands of people Tori helped during her mission, there’s one man she says she’ll never forget. He was an older gentleman who needed reading glasses. When Tori and the team handed him his pair…He put them on, started reading a piece of paper…And began to cry. He stepped aside, because there was a line of people behind him. With tears in his eyes, he began to say, “Thank you, Jesus. Thank you, Jesus. Now I can read to my wife.” Those words will stick with Tori forever.

 

Those are the moments and memories that make our mission trips worth every second - and we couldn’t do it without you.

 

The gift of sight is the greatest gift you can give someone.

 

That’s why we’re already looking forward to our next mission: Jamaica, October 2019

 

If you’d like to help give the gift of sight, and support our next mission, here’s how:

 

    1. Buy a new pair of glasses! A small amount of money from the sale of each pair of glasses goes toward funding our volunteer missions
    2. You can donate glasses (or sunglasses) that we can bring with us
    3. Monetary donations are also accepted at our Mansfield & Plymouth office

 

This was Tori’s second eye care mission. She went to Mexico earlier this year, with Dr. Lynch and Barbara.

 You can read about that mission right here.

 Tori has a big heart and a busy schedule. She works at our Mansfield office full-time. She is our pre-tester. She helps get patients, like you, ready to see our optometrists. Tori also goes to school full-time. She started at the University of Auburn and is now taking online courses at Colorado State - to earn a communications degree.

 

Here are three other things you might not know about Tori:

 

    1. She’s a huge college football fan (Auburn Tigers)
    2. She grew up in Wales, United Kingdom 
    3. She has a three-year-old chocolate lab named Zenia

 

Here she is…

 

Thank you for taking the time to read this. Helping people see better is at the heart of what we do, and why we do it.

From all of us at BayState Eye Center,

Thank you

Want To See Our New Look

Dr. Lynch here…
I just want to take a minute to share something with you. A couple months ago, we told you about a renovation project happening inside our Mansfield eye center. I’m happy to report that it is now finished! Here’s what we did... For starters, we turned an old office into a brand new exam room.
Check it out…

We also added new carpets, countertops, and cabinets...


… new sinks, new equipment, and a fresh coat of paint…

And if you haven’t heard, we also hired another optometrist. Her name is Dr. Joyce Rached. She recently got married!

You can read all about that (and see a wedding photo) right here

Dr. Rached is based in our Mansfield office, but she’ll be practicing in Plymouth one day a week, starting in the fall. So, as you can see, there are a lot of exciting things happening at BayState Eye Center - and it’s all for you! We hope you like all the improvements and we hope to see you soon!
Thank you so much,
Dr. Timothy Lynch
Optometrist

Special Treatment

Get Special Treatment for $39
10 days ago, we introduced you to Marisa Pitts, our Practice Manager at our Mansfield office. Here she is in New York City.

We told you she loved everything pumpkin, spending time with her family, singing on stage, and about her personal battle with multiple sclerosis. She was diagnosed nearly a decade ago, at age 29. She was also diagnosed with cataracts and optic nerve drusen.
If you missed our last email, here’s a link to Marisa’s story.

Optic Nerve Drusen
Drusen are yellow deposits under the retina. Optic nerve drusen are made up of protein and calcium salts and generally appear in both eyes. Optic nerve drusen do not affect vision, but some people may lose peripheral vision.
Optic nerve drusen can cause complications for people with glaucoma. They can also trigger eye palpitations for people with high blood pressure - as well as hide other health issues.

Marisa scheduled an eye exam with Dr. Lambert many years ago. And for the first time ever, she was able to learn and see (in high resolution) exactly what optic nerve drusen was. And it was thanks to state-of-the-art technology we use, called, “Optos”.

Optos
Optos is a revolutionary retinal imaging tool that allows our eye doctors to see more of a person’s retina than ever before.
Here’s what it looks like.

Here’s why it’s important to you:
Plain and simple, Optos has the power to protect sight, prevent blindness, and detect life-threatening diseases, like cancer, stroke, and cardiovascular disease.
It provides you peace-of-mind.


Optos takes a high resolution image showing a 200 degree view of the retina. Before Optos, we were only able to see a 45 degree view of the retina.
Here are actual images Optos captured of Marisa’s retina.

Optos is pain free and takes less than one second to capture a crystal clear image. It’s also ready for immediate review - so you don’t have to wait, worry, and wonder what the results are. You get them instantly. And for Marisa, that was really important. Dr. Lambert was able to show Marisa her conditions, right there on the screen, immediately. It allowed Dr. Lambert to perform additional tests that normally wouldn’t be performed.
Marisa now has a full understanding, and treatment plan, for her eye problems.
When asked about the power of Optos, Marisa said, “It gives me peace-of-mind. It should be part of everyone’s yearly eye exam. It just makes sense to take care of your eyes this way.”
This special treatment is available, and recommended by our optometrists, every time you visit us.
The cost is $39.
$39 and less than a second.
That’s all it takes for peace-of-mind, and to stay ahead of any eye issues you may have.
If you take your eye health seriously, Optos is a no-brainer.
Ask us about it the next time you visit us.

Marisa's Story

Our Practice Manager’s Personal Battle

Today’s email is about Marisa Pitts, our Practice Manager, at BayState Eye Center. If you’ve visited our Mansfield office over the last seven years, you’ve likely seen her. Here she is with her husband.

Marisa is responsible for making sure our staff executes our mission every single day. It’s to provide a caring environment where you feel valued, important and respected. And to offer product options to give you your clearest vision, now and in the future. You are the reason Marisa, and the rest of the BayState Eye Center team, come to work every day. And while Marisa does everything she can to make sure our team puts your health first…
She’s fighting her own health battle.
Marisa was diagnosed with multiple sclerosis nearly 10 years ago. But you wouldn’t know it if you saw her at work. "I've been battling MS for almost ten years. It's a complicated fight. Everyone's journey with this disease is different and I am definitely luckier than most, but no matter my pain or symptoms, I don't let it define me," she said. Most people don’t know about Marisa’s courageous fight. Courage. That’s just one of the many reasons why she’s the leader of our team. So, while we have your attention, we’d like to share a few other things you might not know about Marisa. When asked what she likes to do outside of work, she said she likes spending as much time as possible with her family. After learning what you just found out about her… are you really surprised by that answer? We aren’t, either.

Here’s Marisa with her family.

Here’s another thing about her… She gets pumped up for everything pumpkin! Well, Marisa… the season is right around the corner! And here’s something else… She can sing a tune or two. In fact, she started performing when she was eight-years-old! She sang right through high school and beyond. It was a big part of her life at the time. She mostly sang show tunes and Broadway songs. And when it comes to pitch - she says she’s either an alto or soprano.

So, there you have it…A few things you probably didn’t know about the leader of our team. When we started sending emails every 10 days, back on April 1st, one of our goals was to make sure you get to know our team personally, not just professionally. This email is perhaps one of the most personal yet. So, the next time you visit our Mansfield office, make sure to say hello to Marisa… if she doesn’t say hi to you first. And hey, she might even sing you a song!

From all of us at BayState Eye Center,
Thank you

About Dr. Lynch’s nephew….

Eli is a 10-year-old boy. He’s a great big brother to nine-year-old Declan, six-year-old Amelia, and four-year-old Corwin. Here they are:

Eli is also Dr. Lynch’s nephew. The funny and energetic little guy has big dreams to dig up dinosaur bones when he grows up. He wants to be a paleontologist. And to be a paleontologist, he has to have razor sharp vision… as sharp as a velociraptor’s claw. Why? Because the next shovel of dirt or small stroke of a brush can unearth a gigantic, prehistoric discovery.

Eli has a BIG vision...but, he doesn’t have perfect vision. He has myopia. He’s nearsighted. It’s a common condition in children his age, and it typically gets progressively worse well into a person’s late 20’s. But, incredibly, that’s not the case for Eli. Why? Not because he’s getting special treatment from his uncle. In fact, he’s getting the same treatment your child, or any child, will get at BayState Eye Center. Eli’s parents put their trust in “Myopia Expert” - Dr. Lambert.

Dr. Lambert specializes in dramatically slowing the progression of myopia, especially in children… and the benefits last a lifetime.

Like Eli, most children, teens, and young adults with myopia will experience worsening vision at each eye exam. But Eli had zero progression from last year to this year - after experiencing huge jumps in years prior. He’s a success story. Eli loves to read, he loves his Legos, and he enjoys Ripsticking. Wait, what’s Ripsticking? It’s pretty much a skateboard with two wheels, instead of four. But most importantly, the soon-to-be 5th grader won’t have to worry about blurry vision hurting his ability to learn.

Eli’s mother, Val (Dr. Lynch’s sister), gives all the credit to Dr. Lambert. “She pioneered the mission. Using technology to ‘map’ his eyes, she showed us what the contour of Eli’s eyes should look like, and she was very transparent in her detailed explanation of the treatments.” After establishing a plan and prescription, all Eli has to do is wear special contact lenses at night. When he wakes up, he takes them out, and enjoys 20/20 vision for the rest of the day… without glasses and without contacts.

School starts soon. No child should struggle to see in class. So, if you, or someone you know, could benefit from Dr. Lambert’s expertise, let us know. We’re here to help. Cheers to getting the school year started off right… and cheers to Eli living out his BIG vision.

From all of us at BayState Eye Center,
Thank you

Dr. Joyce Rached

It was July 5th, 2019 and the sun was out. The temperature was just right. The weather was perfect in Lebanon. It was the happiest day of our new optometrist’s life. She got married to the man of her dreams, in a traditional Lebanese wedding, surrounded by 450 of her closest family members and friends. Yes, 450.

We’d like to introduce you to Dr. Joyce Rached! Here is the beautiful bride and her handsome husband, Jabar.

This great couple has been together for 10 years - but married for less than a month. So, when you come visit our Mansfield office, make sure to give her a big congratulations! And make sure you ask her about her traditional Lebanese wedding. It wasn’t a one day event. It was a week long celebration filled with family, fun, and spectacular traditions. One involves dough. Another involves coins. And a third involves the groom’s family STEALING THE BRIDE! She has plenty of stories to share with you.

Here are some other fun facts we’d like you to know about Dr. Rached:

• Her first day is August, 5th
• Her interest in optometry was peaked when her grandfather was diagnosed with macular degeneration
• Dr. Rached has worn glasses and contacts since she was seven-years-old
• She loves to exercise
• She and her husband play indoor soccer (she’s played since 2nd grade)
• She loves to hike
• She has an older brother and younger sister
• Two days after her wedding, she became the godmother of her youngest niece
• Dr. Rached specializes in ocular diseases & specialty contact lenses

When asked why she wanted to join our team at BayState Eye Center, Dr. Rached said, “I had interviewed at several places, but I chose BayState Eye Center because of the people and their personalities. I got a great vibe from the clinic and I felt like I’d click instantly.”

We believe you’ll click instantly with Dr. Rached.

That’s one reason we’re excited to have her join our team.

Please say hello the next time you visit us!

We were talking about you...

Last Saturday, our team at BayState Eye Center decided to meet up and talk about you. Dr. Lynch invited every team member to our Mansfield office. It started at 9 a.m. sharp. Nobody was late. We were focused. Focused on you. For the next two hours, we broke down our processes and brainstormed new ways to make your experience even better. Here we are in action.

We’re always looking for opportunities to improve our service to you. So, we examined every second of your visit, from the moment you step inside our office and check-in...to the moment you sit in the chair for your exam…when you check out and walk out the door… and the days, weeks, and months after your appointment. Every second matters to us.

Toward the beginning of our strategy session, Dr. Lynch read a few testimonials from patients like you. They mentioned our friendly & professional staff, the ease of booking appointments, buying glasses and contacts, and our strong communication with you before, during, and after your visit. Our goal is to have every single patient write a testimonial like that. We want you to tell your family, friends, and even strangers, about us. That’s why we huddled for 120 minutes, searching for any improvements we can make to take better care of you and your family.

Pretty soon our brand-new exam room will be ready in Mansfield. You’ll notice some additional upgrades as well. We also have a brand-new optometrist starting in early August. She just got married! And what a wedding it was. More about that in our next email.

So there you have it. That’s what’s happening with BayState Eye Center. We thought we’d fill you in, since we were talking about you. You mean the world to us!

BayState Eye Center Has Some Exciting News For The Mansfield Location!

When you walk into our Mansfield office, you may notice something different.  Changes are happening behind this closed door.

baystate eye center mansfield office

We’re turning an old office space into a brand-new exam room.  In fact, we’re updating every single exam room in our Mansfield office, complete with new cabinetry, new countertops, and new sinks.  When it's done, we’ll have four exam rooms.  We’re doing the upgrades because we want to make sure you have a positive and memorable experience every time you visit us. We know you may be super busy.  So, we hope that adding a fourth exam room will help you get in-and-out even faster, so you can continue with your day.

If you visit our Plymouth office, you won’t notice any changes. No upgrades needed yet because it’s a brand new building.

baystate eye center blog

We just want your experience to be memorable - so memorable that you tell family, friends, and even strangers about us!  If you’re happy, we’re happy.