Blog

Want To See Our New Look

Dr. Lynch here…
I just want to take a minute to share something with you. A couple months ago, we told you about a renovation project happening inside our Mansfield eye center. I’m happy to report that it is now finished! Here’s what we did... For starters, we turned an old office into a brand new exam room.
Check it out…

We also added new carpets, countertops, and cabinets...


… new sinks, new equipment, and a fresh coat of paint…

And if you haven’t heard, we also hired another optometrist. Her name is Dr. Joyce Rached. She recently got married!

You can read all about that (and see a wedding photo) right here

Dr. Rached is based in our Mansfield office, but she’ll be practicing in Plymouth one day a week, starting in the fall. So, as you can see, there are a lot of exciting things happening at BayState Eye Center - and it’s all for you! We hope you like all the improvements and we hope to see you soon!
Thank you so much,
Dr. Timothy Lynch
Optometrist

Special Treatment

Get Special Treatment for $39
10 days ago, we introduced you to Marisa Pitts, our Practice Manager at our Mansfield office. Here she is in New York City.

We told you she loved everything pumpkin, spending time with her family, singing on stage, and about her personal battle with multiple sclerosis. She was diagnosed nearly a decade ago, at age 29. She was also diagnosed with cataracts and optic nerve drusen.
If you missed our last email, here’s a link to Marisa’s story.

Optic Nerve Drusen
Drusen are yellow deposits under the retina. Optic nerve drusen are made up of protein and calcium salts and generally appear in both eyes. Optic nerve drusen do not affect vision, but some people may lose peripheral vision.
Optic nerve drusen can cause complications for people with glaucoma. They can also trigger eye palpitations for people with high blood pressure - as well as hide other health issues.

Marisa scheduled an eye exam with Dr. Lambert many years ago. And for the first time ever, she was able to learn and see (in high resolution) exactly what optic nerve drusen was. And it was thanks to state-of-the-art technology we use, called, “Optos”.

Optos
Optos is a revolutionary retinal imaging tool that allows our eye doctors to see more of a person’s retina than ever before.
Here’s what it looks like.

Here’s why it’s important to you:
Plain and simple, Optos has the power to protect sight, prevent blindness, and detect life-threatening diseases, like cancer, stroke, and cardiovascular disease.
It provides you peace-of-mind.


Optos takes a high resolution image showing a 200 degree view of the retina. Before Optos, we were only able to see a 45 degree view of the retina.
Here are actual images Optos captured of Marisa’s retina.

Optos is pain free and takes less than one second to capture a crystal clear image. It’s also ready for immediate review - so you don’t have to wait, worry, and wonder what the results are. You get them instantly. And for Marisa, that was really important. Dr. Lambert was able to show Marisa her conditions, right there on the screen, immediately. It allowed Dr. Lambert to perform additional tests that normally wouldn’t be performed.
Marisa now has a full understanding, and treatment plan, for her eye problems.
When asked about the power of Optos, Marisa said, “It gives me peace-of-mind. It should be part of everyone’s yearly eye exam. It just makes sense to take care of your eyes this way.”
This special treatment is available, and recommended by our optometrists, every time you visit us.
The cost is $39.
$39 and less than a second.
That’s all it takes for peace-of-mind, and to stay ahead of any eye issues you may have.
If you take your eye health seriously, Optos is a no-brainer.
Ask us about it the next time you visit us.

Marisa's Story

Our Practice Manager’s Personal Battle

Today’s email is about Marisa Pitts, our Practice Manager, at BayState Eye Center. If you’ve visited our Mansfield office over the last seven years, you’ve likely seen her. Here she is with her husband.

Marisa is responsible for making sure our staff executes our mission every single day. It’s to provide a caring environment where you feel valued, important and respected. And to offer product options to give you your clearest vision, now and in the future. You are the reason Marisa, and the rest of the BayState Eye Center team, come to work every day. And while Marisa does everything she can to make sure our team puts your health first…
She’s fighting her own health battle.
Marisa was diagnosed with multiple sclerosis nearly 10 years ago. But you wouldn’t know it if you saw her at work. "I've been battling MS for almost ten years. It's a complicated fight. Everyone's journey with this disease is different and I am definitely luckier than most, but no matter my pain or symptoms, I don't let it define me," she said. Most people don’t know about Marisa’s courageous fight. Courage. That’s just one of the many reasons why she’s the leader of our team. So, while we have your attention, we’d like to share a few other things you might not know about Marisa. When asked what she likes to do outside of work, she said she likes spending as much time as possible with her family. After learning what you just found out about her… are you really surprised by that answer? We aren’t, either.

Here’s Marisa with her family.

Here’s another thing about her… She gets pumped up for everything pumpkin! Well, Marisa… the season is right around the corner! And here’s something else… She can sing a tune or two. In fact, she started performing when she was eight-years-old! She sang right through high school and beyond. It was a big part of her life at the time. She mostly sang show tunes and Broadway songs. And when it comes to pitch - she says she’s either an alto or soprano.

So, there you have it…A few things you probably didn’t know about the leader of our team. When we started sending emails every 10 days, back on April 1st, one of our goals was to make sure you get to know our team personally, not just professionally. This email is perhaps one of the most personal yet. So, the next time you visit our Mansfield office, make sure to say hello to Marisa… if she doesn’t say hi to you first. And hey, she might even sing you a song!

From all of us at BayState Eye Center,
Thank you

About Dr. Lynch’s nephew….

Eli is a 10-year-old boy. He’s a great big brother to nine-year-old Declan, six-year-old Amelia, and four-year-old Corwin. Here they are:

Eli is also Dr. Lynch’s nephew. The funny and energetic little guy has big dreams to dig up dinosaur bones when he grows up. He wants to be a paleontologist. And to be a paleontologist, he has to have razor sharp vision… as sharp as a velociraptor’s claw. Why? Because the next shovel of dirt or small stroke of a brush can unearth a gigantic, prehistoric discovery.

Eli has a BIG vision...but, he doesn’t have perfect vision. He has myopia. He’s nearsighted. It’s a common condition in children his age, and it typically gets progressively worse well into a person’s late 20’s. But, incredibly, that’s not the case for Eli. Why? Not because he’s getting special treatment from his uncle. In fact, he’s getting the same treatment your child, or any child, will get at BayState Eye Center. Eli’s parents put their trust in “Myopia Expert” - Dr. Lambert.

Dr. Lambert specializes in dramatically slowing the progression of myopia, especially in children… and the benefits last a lifetime.

Like Eli, most children, teens, and young adults with myopia will experience worsening vision at each eye exam. But Eli had zero progression from last year to this year - after experiencing huge jumps in years prior. He’s a success story. Eli loves to read, he loves his Legos, and he enjoys Ripsticking. Wait, what’s Ripsticking? It’s pretty much a skateboard with two wheels, instead of four. But most importantly, the soon-to-be 5th grader won’t have to worry about blurry vision hurting his ability to learn.

Eli’s mother, Val (Dr. Lynch’s sister), gives all the credit to Dr. Lambert. “She pioneered the mission. Using technology to ‘map’ his eyes, she showed us what the contour of Eli’s eyes should look like, and she was very transparent in her detailed explanation of the treatments.” After establishing a plan and prescription, all Eli has to do is wear special contact lenses at night. When he wakes up, he takes them out, and enjoys 20/20 vision for the rest of the day… without glasses and without contacts.

School starts soon. No child should struggle to see in class. So, if you, or someone you know, could benefit from Dr. Lambert’s expertise, let us know. We’re here to help. Cheers to getting the school year started off right… and cheers to Eli living out his BIG vision.

From all of us at BayState Eye Center,
Thank you

Dr. Joyce Rached

It was July 5th, 2019 and the sun was out. The temperature was just right. The weather was perfect in Lebanon. It was the happiest day of our new optometrist’s life. She got married to the man of her dreams, in a traditional Lebanese wedding, surrounded by 450 of her closest family members and friends. Yes, 450.

We’d like to introduce you to Dr. Joyce Rached! Here is the beautiful bride and her handsome husband, Jabar.

This great couple has been together for 10 years - but married for less than a month. So, when you come visit our Mansfield office, make sure to give her a big congratulations! And make sure you ask her about her traditional Lebanese wedding. It wasn’t a one day event. It was a week long celebration filled with family, fun, and spectacular traditions. One involves dough. Another involves coins. And a third involves the groom’s family STEALING THE BRIDE! She has plenty of stories to share with you.

Here are some other fun facts we’d like you to know about Dr. Rached:

• Her first day is August, 5th
• Her interest in optometry was peaked when her grandfather was diagnosed with macular degeneration
• Dr. Rached has worn glasses and contacts since she was seven-years-old
• She loves to exercise
• She and her husband play indoor soccer (she’s played since 2nd grade)
• She loves to hike
• She has an older brother and younger sister
• Two days after her wedding, she became the godmother of her youngest niece
• Dr. Rached specializes in ocular diseases & specialty contact lenses

When asked why she wanted to join our team at BayState Eye Center, Dr. Rached said, “I had interviewed at several places, but I chose BayState Eye Center because of the people and their personalities. I got a great vibe from the clinic and I felt like I’d click instantly.”

We believe you’ll click instantly with Dr. Rached.

That’s one reason we’re excited to have her join our team.

Please say hello the next time you visit us!

We were talking about you...

Last Saturday, our team at BayState Eye Center decided to meet up and talk about you. Dr. Lynch invited every team member to our Mansfield office. It started at 9 a.m. sharp. Nobody was late. We were focused. Focused on you. For the next two hours, we broke down our processes and brainstormed new ways to make your experience even better. Here we are in action.

We’re always looking for opportunities to improve our service to you. So, we examined every second of your visit, from the moment you step inside our office and check-in...to the moment you sit in the chair for your exam…when you check out and walk out the door… and the days, weeks, and months after your appointment. Every second matters to us.

Toward the beginning of our strategy session, Dr. Lynch read a few testimonials from patients like you. They mentioned our friendly & professional staff, the ease of booking appointments, buying glasses and contacts, and our strong communication with you before, during, and after your visit. Our goal is to have every single patient write a testimonial like that. We want you to tell your family, friends, and even strangers, about us. That’s why we huddled for 120 minutes, searching for any improvements we can make to take better care of you and your family.

Pretty soon our brand-new exam room will be ready in Mansfield. You’ll notice some additional upgrades as well. We also have a brand-new optometrist starting in early August. She just got married! And what a wedding it was. More about that in our next email.

So there you have it. That’s what’s happening with BayState Eye Center. We thought we’d fill you in, since we were talking about you. You mean the world to us!

BayState Eye Center Has Some Exciting News For The Mansfield Location!

When you walk into our Mansfield office, you may notice something different.  Changes are happening behind this closed door.

baystate eye center mansfield office

We’re turning an old office space into a brand-new exam room.  In fact, we’re updating every single exam room in our Mansfield office, complete with new cabinetry, new countertops, and new sinks.  When it's done, we’ll have four exam rooms.  We’re doing the upgrades because we want to make sure you have a positive and memorable experience every time you visit us. We know you may be super busy.  So, we hope that adding a fourth exam room will help you get in-and-out even faster, so you can continue with your day.

If you visit our Plymouth office, you won’t notice any changes. No upgrades needed yet because it’s a brand new building.

baystate eye center blog

We just want your experience to be memorable - so memorable that you tell family, friends, and even strangers about us!  If you’re happy, we’re happy.

How our patient’s story can help you or someone you know

A couple years ago, Matt noticed his vision begin to get blurry. As the days went by, things got worse. The 55-year-old Plymouth resident started seeing halos around lights. “I was living in a fog”, he said.  Turns out, Matt was living with cataracts.  The main symptom is blurry vision. Cataracts can also be like looking through a frosty or fogged-up window, which explains the feeling he had.

More than 200,000 people are diagnosed with cataracts each year in the U.S. - and Matt had become one of them.  Everyday tasks became more difficult.  The things he loved most, like watching sports, eating seafood at DiNatale’s, and visiting family in Florida for the holidays, became harder. Why?  Because he couldn’t see the score, couldn’t read the menu, and couldn’t even read the name tags on Christmas gifts.  He had to ask for help with the things he loved most and once took for granted - and that bothered him. “I was upset about it,'' he said.  That was Matt’s tipping point.  He couldn’t stand living this way anymore.

Fast forward to March of this year.  His previous eye doctor had moved out of the area, so Matt decided to visit Dr. Lynch at BayState Eye Center and he says that visit changed his life. Matt didn’t know he had cataracts.  He was simply planning to have an eye exam and get a pair of glasses, but Dr. Lynch cleared things up and told Matt he had cataracts.

Dr. Lynch suggested cataract surgery.  Without hesitation, Matt decided to have the surgery - and it changed his life.  “I’m a new man”, he said. Matt can now tell you the scores of all the games, look up the lobster roll and find the fried haddock at DiNatale’s, and even play Santa on Christmas day.  “It’s great! I see things very clearly now. I can even see the outline of the scores!”, he said.

When asked what he wants everyone to know about the actual surgery, Matt said, “It was a really easy thing to do, from start-to-finish. I didn’t feel a thing and I was back home before I knew it. People shouldn’t be scared to get it done.”

BayState Eye Center blog post Matt

We’re extremely happy to share Matt’s success story with you.  Living with cataracts can make people feel annoyed, stressed, and helpless…But it doesn’t have to be that way.  If you or someone you know has cataracts, or wants to get checked for it, we’re here to help, just like we helped Matt.

Our new employee is a race car champion (not kidding)

During the week, you’ll see our new Optical Manager at our Mansfield office, dressed like this…

Racecare Champion

But come Saturday night, Andrew Kun takes off his tie and trades it for his helmet and racing gear.

Racecare champ

Yup, that’s him.  Our new employee is a race car champion.

Racecare champ bay state

Andrew has the need for speed.  The licensed optician has raced at Seekonk Speedway for the past six years.  He has eight wins and two championships under his belt.  No big deal.  He just hops behind the wheel, weaves through 15-20 cars at 100 miles per hour, and takes the checkered flag.  He takes the prize money and trophy.. and humbly returns to work on Monday morning.  Ask him about it the next time you visit us.

Andrew has always loved cars.  He thanks his dad for that - who has been a mechanic his entire life.  The race car champ says he wouldn’t be doing what he loved at BayState Eye Center, without his family.  Shortly after high school, his sister encouraged him to enroll in an apprenticeship at the North Attleboro eye center at Walmart.

Fast forward 13 years.  Andrew is now our Optical Manager.  He admits he uses his driving skills at work. Just like his precision on the track, Andrew is very strategic and technical when it comes to helping our patients find the perfect pair of glasses.

 

His subtle specialty is in the fine details.

The frame selection…

The lens coating…

Cutting and measuring each frame to fit the faces of our perfect patients.

Andrew is in charge of the process, from the green flag to the checkered one.

Not to mention, the process will fly by, so you can continue with your day.

He’s fast.

 

So if you haven’t had an eye exam in a while, or you need a new pair of designer eyeglasses, it’s time to come visit us.

 

 

My Moment Of Uncertainty In Mexico

Last week, my staff Barbara and Tori, my oldest son Ryan, and myself, returned to U.S. soil.  We spent several days in Mexico. Our mission was simple: help thousands of people see better and feel better.  I’m happy to report that we, along with a team of 30 volunteers, can call it: MISSION COMPLETE.  We helped 3,000 people over the course of four days.  We gave out 1,800 pairs of sunglasses and 1,500 pairs of prescription glasses.  We couldn’t have done it without donations from our patients, just like you.  THANK YOU SO MUCH.

 

There was a moment when I realized that we might not be able to help everyone.  Picture this… A constant line of people, stretching 50 strong…non-stop...for eight hours a day.  It was a tall, yet honorable, task realizing every single person in line was seeking our help.  As you might imagine, there wasn’t much down time.  In fact, I remember taking a brief moment to seek out my son, on the other side of the room, to see how he was doing.  Turns out, there was no time for complaining or boredom from my 14-year-old. He was locked-in and laser focused on his tasks:

  • Putting drops in people’s eyes
  • Checking people’s eye pressure
  • Documenting important numbers
  • Handing out glasses

 

He was great!  He loved every moment of it.  And as a father, that was awesome to see.

eye exam baystate eye center

But here’s where my moment of uncertainty hit me…

 

As the supply of generous donations started to run low, the line of people was anything but.  We had given away thousands of pairs of glasses, but there were still more people in need of them.  I remember one particular man who needed a very specific prescription to help him see better.  From the other side of the room, I could see people start looking around.  At this point, we were all trying to work with what we had left… but it didn’t appear we had what he needed.  So I hopped up from my side of the room, communicated with the man through somewhat of a language barrier, sifted through the small selection of glasses still available… and was lucky enough to find the exact prescription he needed.  The brief obstacle proved to be a small success that made our overall mission feel like a large one… because it truly was.

 

Barbara and Tori experienced a memorable moment, when some of the people they helped see better, returned to personally thank them with hand-picked, juicy plums… and a big smile.  And that’s what it’s all about.  The people we helped walked away seeing better…And all of us walked away feeling better.  Our team from BayState Eye Center returned with a renewed appreciation.  The gift of sight is the greatest gift you can give someone.

volunteer eye exam baystate eye center

That’s why we’re already looking forward to our next mission: Jamaica, October 2019

 

Thank you so much,

 

Dr. Timothy Lynch, Optometrist